FaithForward Funding Program Q&A
This document provides a comprehensive Q&A guide for nonprofits and their supporters about the FaithForward Funding Program. It covers topics such as qualified bills, negotiation process, security, and benefits for both supporters and organizations. The program aims to help supporters save money on various bills while also generating funds for nonprofit organizations.

by HHAYM .org

Understanding Qualified Bills
A qualified bill is essential for successful negotiation in the FaithForward Funding Program. Here's what makes a bill qualified:
  • Complete customer contact information
  • Clear, complete, and current bill copy provided
  • Bill category and provider that we can service
  • Payment information on file for billing our portion of savings
  • Accepted terms of service from the customer
The more qualified bills your supporters upload, the more your organization will earn!
Residential Bills
Qualified residential bills include: Cell Phone, Internet, Cable TV, Satellite TV, Internet Bundle, Phone, Satellite Radio, Storage Units, Newspaper Subscription, Magazine Subscriptions, Bottle Water Delivery, Trash Pick Up, Lawn Care, Propane Delivery, Pest Control, Home Security, Electricity (in select states)
Commercial Bills
Qualified commercial bills include: Telecom (Internet, Cellular, Phone, Cable – single service or bundled), Cable TV, Satellite Radio / TV, Storage Units, Newspaper / Magazine Subscription, Bottle Water Delivery, Waste Management / Trash Pick Up, Lawn / Property Care, Propane Delivery, Pest Control, Credit Card Processing, Payroll, Grease Trap Cleaning, Hood Cleaning, Uniform Rental, Office Equipment Leases, Security System, Web Hosting, Shipping, Advertising / Marketing, Electricity (in select states)
Non-Qualifying Bills
Bills that generally do not qualify include regulated bills such as city water, sewer, electricity in regulated markets, and bills with long-term contracts and leases like mortgages and car payments.
The Negotiation Process
The FaithForward Funding Program employs a team of highly trained experts to negotiate on behalf of your supporters. Here's what you need to know about the process:
  • Experts negotiate as the customer on their behalf
  • Negotiations are based on extensive knowledge of available deals and discounts
  • Supporters should not contact their provider during the negotiation process
  • Advocates will notify customers via email if additional information is needed
It's important to note that the program only negotiates additional savings and discounts with the customer's current provider. There will be no changes to the provider, service term, or program type.

1

Bill Upload
Supporters upload their bills to the website, ensuring all necessary information is included.

2

Negotiation
Expert negotiators work with providers to secure the best possible discounts and savings.

3

Results
Customers are notified of the negotiation results and potential savings.

4

Implementation
Savings typically go into effect on the next billing cycle.
Benefits for Supporters
The FaithForward Funding Program offers several advantages for supporters:
  • Risk-free service: If no savings are found, supporters pay nothing
  • Savings split: When savings are found, supporters keep 50% of the savings
  • Hassle-free process: Simply upload bills and answer a few questions
  • Quick results: Bills are typically negotiated within a week of uploading
  • Flexibility: If a supporter moves or cancels service, billing for savings stops
Supporters can upload their bills easily as PDFs or by scanning paper bills. The process is designed to be simple and efficient, allowing supporters to save money without the hassle of negotiating themselves.
Security and Privacy
The FaithForward Funding Program takes the security and privacy of supporters' information very seriously:
  • Personal information is protected by secure encryption
  • Information is only used to negotiate with providers on behalf of the customer
  • Personal information is never shared, rented, or sold
The program treats all customer information with the utmost importance, handling it as if it were their own. This commitment to privacy and security ensures that supporters can participate in the program with confidence.
Secure Encryption
All personal information is protected using advanced encryption technologies.
Limited Use
Information is only used for negotiation purposes with service providers.
No Sharing
Personal information is never shared, rented, or sold to third parties.
Benefits for Organizations
The FaithForward Funding Program offers significant benefits for nonprofit organizations:
  • Earn $1-$12 for every valid bill submitted by supporters
  • Payment is received whether the supporter accepts the better deal or not
  • Opportunity to generate funds without asking for direct donations
  • Provides a valuable service to supporters, strengthening relationships
Organizations can maximize their benefits by encouraging supporters to share the program with friends and family, as well as uploading multiple bills themselves. This creates a win-win situation where supporters save money and organizations receive much-needed funds.
Campaign Implementation
To successfully implement the FaithForward FundingProgram, organizations can use the following strategies:
  1. Create a short video explaining the program and its benefits
  1. Set up a dedicated campaign landing page
  1. Use sample email communications provided to reach out to supporters
  1. Encourage supporters to share the program with their network
  1. Prompt supporters to upload 3-4 bills they want to save on
Additional Information and Support
The FaithForward Funding Program offers support for various scenarios:
  • Past due bills are not negotiated, but small problems from the past may be remedied during negotiations
  • The program is continuously expanding, but currently does not negotiate natural gas, medical and insurance bills, credit cards, mortgage and rent payments, debt services, legal fees, or car payments
  • Businesses and nonprofit organizations can also use the service to negotiate their bills
For any questions or concerns not addressed in this Q&A, supporters and organizations are encouraged to reach out to the FaithForward Funding Program team for assistance. The program is designed to be as helpful and comprehensive as possible, ensuring a positive experience for all participants.
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